Trading card insurance

Protection for your collection

Troveio is the insurance service for collectors of trading cards. Unrivalled in our understanding of trading cards not just as collectables but as valuable assets, we are the only choice for collectors who seek assured protection.


Troveio trading card insurance

Our benefits


Instant quotes

Get an immediate price to cover your trading card collection online.

Flexible cover

Get tailored protection to suit the size of your trading card collection.

Easy claims

Submit your claim quickly and easily, via our online form, 24/7 365.

VIP support

We understand trading cards, and we're here when you need us.

Comprehensive card coverage

Protect your trading card collection

With Troveio, you get the peace of mind you deserve by assuring the security and longevity of your trading card collection.

Our comprehensive trading card insurance provides coverage against a variety of scenarios, each being an unfortunate and unforeseen occurrence that can result in loss or damage to your precious collection.

Troveio trading card insurance
Troveio trading card insurance

Peace of mind guaranteed

Don't risk being caught without card cover

We cover a broad range of risks, including theft, accidental damage, fire, and more. With our cover, you can be assured that your collection is safe, however unlikely these scenarios may seem right now.

  • Theft & loss

  • Accidental water damage

  • Accidental fire damage

  • Accidental damage

  • While in transit

Specialised appraisal services

Protect your collection for what it's worth

To help you work out the value of your trading card collection, we’ll give you access to our professional appraisal and grading services.

We can help you grade and encapsulate your most valuable trading cards, so that you can make sure your collection is adequately insured, meaning you’ll be paid what they're worth in the event of a claim.

Troveio trading card insurance

Trading card insurance pricing

Cover your collection from as little as £5.60 a month (£67.20 a year)

Our pricing is based on the total value of your collection, offering customisable cover options that align perfectly with the size and value your collection. Whether you're just starting out, or you've built yourself a trove of valuable trading cards, our package options allow you to tailor your insurance to your specific needs.


Our process


Your collection

Tell us how many cards are in your collection and their estimated value.

Get your quote

You'll receive a simple quote to cover your whole collection. Higher value collections may be referred.

Submit details

We'll need a little more information for all cards worth more than £100.

You're covered

Your trading card insurance policy is activated (you'll receive an email containing your policy number).

Concierge service

Bespoke assistance for collections over £25,000

For collections valued at over £25,000, our concierge service is at your disposal. We recognise that high-value collections deserve special treatment, and so our team of experts will work closely with you to create a personalised quote.

Help & FAQs

We're here to help when you need us

Our team is on standby, ready to assist with any questions or concerns you may have about our trading card insurance. Whether it's understanding our policies, exploring bespoke coverage options, or resolving a query, we're here to help every step of the way. Your peace of mind is our priority.


Get in touch

If you have further questions or required personalised, don't hesitate to reach out to our responsive Customer Support team.


Update your policy

If you're an existing policyholder and need to make a change to your coverage, our Customer Support team are here to help.

About Troveio

Revolutionising insurance for collections

Whether you’re a seasoned Pokémon trainer, an MTG enthusiast, a Yu-Gi-Oh! collector, or your passion lies elsewhere, our trading card insurance is the first of its kind in the UK and helps to keep your precious collection safe, picking up what traditional home insurance doesn't cover.

We are not just another insurance provider; we are pioneers in the industry, revolutionizing the way collectors safeguard their trading cards.

Our team has meticulously crafted comprehensive and tailored protection plans that address the unique needs of every trading card collector and enthusiast. We recognise that the items we insure hold immense value, both emotionally and financially, and they deserve nothing less than our utmost care and attention.

We are not just here to provide insurance; we are here to unlock the full potential of collectible protection, empowering collectors to enjoy their treasures without worry. With us as your partner, you can rest assured that your collection, your legacy, and your passion are in the best hands. Your treasures deserve nothing less.

Get a free personalised quote

Protect your trading card collection

You are on a secure connection while getting a quote for our trading card cover. Your safety and satisfaction are our top priorities. Should you have any questions or require assistance, our dedicated help team is available to guide you through the process - contact us with your questions.


Policy documents

Generating your quote...

Troveio

{{url.name}}, here is your quote

To insure your trading card collection worth £{{url.value}}:

Pay annually: £{{url.price}} a year

Pay monthly: £{{url.monthly}} a month

Prices include VAT, IPT, and APR where applicable.

This will cover your trading card collection for broad range of risks, including theft, accidental damage, fire, and more. With our cover, you can be assured that your collection is safe against a variety of scenarios, however unlikely they may seem right now.

We need more details

We are unable to provide pricing online for collections with a value exceeding £25,000.

Please refer to our specialised concierge service. We believe such valuable collections require personalised attention and precise planning. At this level, our pricing cannot be offered online, as we strive to formulate the perfect coverage plan tailored to the distinct value of your collection.

Get cover today

Protect your trading card collection

You are on a secure connection while purchasing our trading card cover. Your safety and satisfaction are our top priorities. Should you have any questions or require assistance, our dedicated help team is available to guide you through the process - contact us with your questions.


Policy documents

Processing your details...

Troveio

{{url.name}}, you're nearly there

Congratulations on securing your trading card collection with Troveio!

You will soon receive a confirmation email providing a detailed overview of your cover and policy particulars. For trading cards valued over £100, we require additional information to ensure accurate coverage. An email outlining how to submit these details will be dispatched to your inbox shortly.

You will have a 14-day window to submit this information.

Following this, our team will carry out a thorough review of your policy information and promptly provide you with a payment link for the remainder of your annual payment or to set up a new Direct Debit for monthly payment. We are delighted in your choice to protect your treasured collection with Troveio.

If you have any questions, please don't hesitate to get in touch.

Auto renewal

Next year, save time and stay covered.

To make things easier for you, we have set your policy to renew automatically next year.

We'll tell you your price and cover details three weeks before your renewal date, so if you need to make changes or decide not to renew, you can let us know nearer the time. If you would prefer not to take advantage of this option, you can update your preferences below.

{{url.name}}, you're nearly there

Congratulations on securing your trading card collection with Troveio!

You will soon receive a confirmation email providing a detailed overview of your cover and policy particulars. For trading cards valued over £100, we require additional information to ensure accurate coverage. An email outlining how to submit these details will be dispatched to your inbox shortly.

You have a 14-day window to submit this information.

Following this, our team will carry out a thorough review of your policy information and promptly provide you with a payment link for the remainder of your annual payment or to set up a new Direct Debit for monthly payment. We are delighted in your choice to protect your treasured collection with Troveio

If you have any questions, please don't hesitate to get in touch.

Your auto renewal preferences have been updated.

Contact us

For any questions or concerns related to our trading card insurance, or to make a change to your existing policy, please submit the form below and a member of the Troveio team will get back to you shortly.

Contact us

We have successfully received your message. Rest assured, a member of the Troveio team will soon be in touch with you to follow up and provide further assistance.

Initiate a claim

Need to make a claim? Get the ball rolling

Starting a claim with Troveio is a simple process. By filling out and submitting the form on this page, you initiate the claims process. Upon receipt of your information, a member of the Troveio team will reach out to you promptly to discuss the specifics of your claim in more detail.

Remember, we're here to help and guide you every step of the way, so if you have any questions about our claims process please get in touch.

Your claim has been submitted

We have successfully received your details. Your claim submission reference is {{url.ref}}. Rest assured, a member of the Troveio team will soon be in touch with you to follow up and provide further assistance. Your faith in our services is valued and we are committed to managing your claim as efficiently and promptly as possible.

If you have any questions in the meantime, please don't hesitate to get in touch.

Concierge service

Bespoke help for collections over £25,000

For those with trading card collections valued in excess of £25,000, we offer a dedicated concierge service. We realise that collections of such standing require a unique approach, and our team is committed to tailoring a bespoke package that fits your specific needs.

If your collection exceeds the £25,000 threshold, we invite you to seek our concierge service and experience a personalised, hands-on approach to securing your prized trading card collection. Let our specialists craft a custom-made protection plan for your invaluable collection.

We'll be in touch

Thank you for registering your interest in Troveio's affiliate program. Your submission has been successfully received, and we appreciate your engagement.

As we continue to work towards launching the program, rest assured that you are now an early access member and will be among the first to be notified about any updates or related news. In the meantime, if you have any questions or need further assistance, please feel free to get in touch.

Affiliate program

Partner with Troveio

We are in the process of developing an affiliate program, designed to benefit users who collaborate and promote our services.

While the program is set to launch soon, we're inviting interested individuals to sign up for early access when we're ready to launch. We'll be launching a mutually beneficial partnership that aids in the growth of both our affiliates and Troveio. If you're interested in partnering with Troveio to offer our trading card insurance to your audience, please register your details.

We'll be in touch

Thank you for registering your interest in Troveio's affiliate program. Your submission has been successfully received, and we appreciate your engagement.

As we continue to work towards launching the program, rest assured that you are now an early access member and will be among the first to be notified about any updates or related news. In the meantime, if you have any questions or need further assistance, please feel free to get in touch.

Submit your cards

Tell us about your collection

We want to ensure that your valuable trading card collection is accurately covered. Therefore, we have set out certain requirements based on the value of your cards. For trading cards worth between £100 - £250, we require simple details for these so they can be itemised on your policy.

For trading cards worth between £250 - £2,500, we require the same details as well as pictures of the front and back of the card. Please note that cards valued between £250 - £2,500 must be graded and encapsulated.

Submit your payment details

It's time to set up your payment

To set up your Direct Debit, please provide your bank details in the secure form below. Rest assured, your information is protected, ensuring your privacy and safety at every step. Once you've set up your Direct Debit, we'll handle the rest. Your payments will be automatically taken from your account as per the agreed schedule, ensuring your policy remains active.

We received your details

Thank you for purchasing your Troveio insurance policy. Your Direct Debit details have been successfully received!

An email with your policy schedule and all the necessary details will be landing in your inbox soon. Please review it thoroughly once it arrives. Should you have any questions or need support, our team is always here to assist. Enjoy peace of mind with your trading card collection, because you're now protected by Troveio.

We received your payment

Thank you for purchasing your annual Troveio insurance policy. Your payment has been successfully received!

An email with your policy schedule and all the necessary details will be landing in your inbox soon. Please review it thoroughly once it arrives. Should you have any questions or need support, our team is always here to assist. Enjoy peace of mind with your trading card collection, because you're now protected by Troveio.

Policy documents

Documents at your fingertips

This is our hub for all things related to our insurance documentation. This central repository is designed to provide quick and easy access to the most important information you need to manage and understand your policy.

Privacy policy

Troveio and your personal data

This is our privacy notice, and it explains your statutory rights and how we collect and use your personal data. It describes the processing activities that are carried out by Troveio in relation to the Services we provide, the purposes for which these activities are performed and the legal basis that Troveio relies upon for these processing activities.

This policy may be updated at any time to ensure that it is always accurate. All changes we make will be reflected on this page and any significant changes will be communicated to you directly.

This Privacy Notice outlines how we will process and protect personal information relating to an identified or identifiable individual (“Personal Information”) when you use our services.

Troveio will use the personal information to provide our products and services to you, communicate with you, and to track the usage of the service and out products and services. If you have any questions about this policy or your rights under it, please contact:

Address: Ground Floor, 4C New Fields Business Park, Stinsford Road, Poole, Dorset, BH17 0NF
Email: help@troveio.com

What will we collect?

We collect certain personal information from you, which is any information which might identify you. The information we collect includes:

  • Contact data: your name, address, telephone numbers, email address and date of birth.

  • Payment information: your debit/credit card or account number and sort code.

  • Technical data: your IP (Internet Protocol) address. We track technical data by using cookies (see our cookie policy for more information).

  • Usage data: how you use our services and website.

  • Marketing and communications data: in the methods you have given consent to.

  • Special categories of data health and financial vulnerability data, if applicable - this allows us to provide a suitable service, where we have your explicit consent to do so.

It is important that the personal data we hold about you is up to date so please let us know if your personal data changes at any time. We may also use aggregated data. All data of this type is anonymised and does not reveal your identity. This is used to improve our operations and ensure we are providing you with the best service possible.


Automated decision making

In some cases, decisions made about you will be made entirely automatically:

  • Automatic renewal at the end of your 12-month policy unless you cancel the policy.

  • Whether to offer insurance renewal for the following policy year.

If you disagree with the outcome of a choice made entirely automatic decision, you can dispute it, request a human review of the decision, and express your concerns. You can also get an explanation of the decision. Please get in touch with us if you wish to do so.


What do we need this information?

Your personal information will only be used where we can do so by law. This will be under one or more of the following:

  • To fulfil a quotation, contract and analyse the services we provide. We will not collect any personal data from you that we do not need to provide services to you.

  • For marketing purposes, where you have agreed to us using your personal data.

  • To comply with legal/regulatory requirements.

It is in our legitimate interest as a business to use your personal data in this way. Where we rely on legitimate interests, we will always make sure that we balance these interests against your rights.


What do we do with this information?

International transfers: We and our appointed third-party service providers may transfer and process personal information outside the European Economic Area. To protect your personal information, transfers are subject to data safeguards, to ensure compliance with data protection laws. Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.

European transfers: For the purposes of IT, hosting and maintenance, this information is located on servers within Europe. We have a Data Protection regime in place to oversee the effective and secure processing of your personal data and have implemented various strategies, controls, policies, and measures to keep your data secure and keep these measures under close review. We protect your data using encryption techniques and we use other safeguards such as firewalls and password protection. Your data is protected and only accessible by co-workers who need to carry out their job responsibilities.


How we collect your information

We collect certain personal information from you during your quote and buy journey and when you get in contact with our customer services or use our website. We may record any communications we have with you, including emails, telephone calls and live chats. Troveio currently have only two specific sources relating to personal information collection:

  • Troveio in-house online forms

  • Third party ICO registered companies


Disclosing your personal information

We may allow 3rd parties to use the personal information we hold about you. This includes the following:

  • Regulators and other authorities: who we need to report to about what we are doing with your data if required.

  • Service providers: grading companies used to grade your cards

  • Collection agencies.

These third parties will only process data on our behalf and will not use the data for their own purposes. We only allow them to use this in accordance with the law and our instruction.


How long do we keep your information?

We retain all personal information for the duration of your contract and for up to 6 years from the end date as required under current legislation. After this time, it will be deleted, all paper records are securely destroyed. Information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information.


How do we keep your personal information secure?

We have put into place security protocols that comply to industry best practices to protect your personal information. We have procedures and policies in place to restrict who has access to personal information. Troveio has a legitimate business need to obtain such data. We uphold procedural, electronic, and physical safeguards. We comply to commonly recognised guidelines to safeguard the provided personal data, both in transit and once we receive it. We demand that any contractors we hire to work on our behalf and to whom we disclose Personal Information gained through the Service maintain the privacy and security of that data. However, no technique of electronic storage or communication over the Internet can be fully secure. As a consequence, we cannot guarantee that it will be fully secure.


Your legal rights

You have numerous rights in relation to your personal information. These are:

  • Request access to the personal information we hold - upon a completed request we have up to 1 month to supply you with the information. (Subject Access requests)

  • If any personal information we hold on you is incorrect, you can request that this is corrected.

  • You can request removal of your information - this may affect our ability to provide you with services

  • You can object to the processing of your personal information in certain circumstances.

  • You can request that your personal information is transferred to a third party who has your authority

  • You can withdraw your consent where there is reliance on this to process your personal information - this may affect our ability to provide you with services

To exercise your rights in relation to your personal information, please write to the above address.


Customer profiling

To understand the needs, behaviours and socio-demographic characteristics of our customers we may carry out something known as ‘Customer Profiling’. This is to help us make sure that we are offering the right products to the right people. An example of this would be types of cards, and values of card insured. This enables us to tailor the products we offer to our customers whilst also enhancing any potential benefits.

If you ever feel that we haven’t processed your data fairly or you do not feel we have handled your personal information, correctly you can contact the Information Commissioners Office, who will look into this for you. For full details on how to do this visit www.ico.org.uk/concerns.


Important information

Minimum age: We do not, knowingly, collect personal information from anyone under the age of 18. You must be at least 18 years of age to use our services.

Contact us: For customer enquiries, please contact us at Troveio, New Fields Business Park, Ground Floor, 4c, Stinsford Road, Poole, Dorset, BH17 0NF or by emailing us at help@troveio.com.